Handee Bra - Our Guarantees - Donations, Shipping and Returns
Handee Bra is a social enterprise. We aim to raise real funds for breast cancer research and education, as well as create products that support breast cancer awareness. Our products are for all women to wear, but have been designed with no under-wire and 8 cm cup pockets so that post surgery women can comfortably wear our products. Handee Bra is an official Partner of the National Breast Cancer Research Foundation. We donate $5 of our sale for every Handee Bra to the Foundation to fund breast cancer research. This is the highest proportion of a retail price contribution to the Foundation of any Pink Ribbon product. For more information on NBCF and their fantastic work go to www.nbcf.org.au
Shipping and Delivery
We despatch the same or next business day. If you proceed to checkout, all shipping options will be explained prior to committing to purchase, including costs and expected delivery times.
- We will happily refund a damaged product upon return to us of the damaged items, with the invoice.
- We will happily exchange any item for a different size, if you return it to us, with the invoice, in the original packaging, with all packaging elements in tact.
- We must process refunds against the same card you used to make the original purchase.
- We try to keep our prices as low as possible, so we cannot refund if you change your mind.
- If you would like to exchange an item for a different size, be sure to tell us which size you would prefer. The item from the original order will first be returned and a new order containing the exchanged item will be processed. We will notify you via email once your exchange has been processed.
- We will not be liable for the loss of an item being returned, so we recommend that items you wish to return for exchange are sent using registered mail.
- If you are returning or exchanging a faulty or damaged item, or an item supplied incorrectly by us, we will refund you the postage costs. However, we are unable to offer free delivery for exchanges.
Please contact us by email at firstname.lastname@example.org first before returning an item for refund or exchange to discuss your reasons for refund or exchange so we can assist you.
Please post your item along with the original invoice to:
Handee Bra Returns
PO Box 45
Red Hill,4059, Queensland, Australia